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Great Business Tools Posts

using video for customer support

Over the past ten years, customer support has evolved at warp speed. In highly competitive markets, with distracted, time-pressed customers, excellent customer service can make or break a company. It’s imperative for businesses, no matter distance or size or budget, to make each and every customer feel as if they are the only one.

In this post, learn how to turn customer support into an asset for your business by using video to drive engagement, utilization, and retention.

clever ways to use only a laptop to make video

Need to make a video, but don’t have a camera? No problem!

There are plenty of imaginative ways to create video with just a laptop. We’ll walk you through ten of the most accessible and straightforward ways you can make video without any fancy gear at all. Warning: once you read this post, you’re out of excuses for not making more video!

new marketing integrations with SproutVideo

We are excited to announce the addition of five new marketing integrations!

SproutVideo now integrates with a total of ten different marketing platforms. Keep reading to learn about the new marketing integrations we’ve added, and how you can leverage them for your business.

Free Resources to Save Videographers Time and Money

Wouldn’t you love to make more video content? If you’re like 83% of marketers, the answer is a resounding “yes!”

Unfortunately, a lack of time and resources is likely getting in the way. Today, we’re here to help you overcome those obstacles with an extensive post covering the best free resources you can use to make more video. Keep reading to get the skinny on the best free sources of footage, tutorials, hands-on experience, editing programs, and even equipment.

Leveraging Customer Feedback

We wouldn’t be anywhere without our customers.

This isn’t just about keeping the lights on. It’s really about building a better video hosting platform for business by listening carefully to what our customers are telling us.

Gathering, analyzing, and implementing customer feedback is one of the most important activities a business can embark on. All too often, it’s left too late, or done as an afterthought.

Here’s how we moved from reactive, anecdotal user research to a methodical, customer-centric process.

New Integration wtih Drip Marketing

Marketing automation tools are a business owner’s dream come true. Want to reach out to every new subscriber in a contextual manner? Nurture leads? Send a special offer after someone watches a product video? Marketing automation platforms can help you do all of that, and more. It used to take a big team to handle all of those campaigns, but now it just requires a little advanced planning and a great lead generation strategy.

Since video is one of the most powerful tools in your lead generation arsenal, we have been hard at work adding new marketing automation integrations, and are excited to announce that Drip, a lightweight marketing automation platform for savvy businesses, is now live on our site. Keep reading for tips on how to leverage this new integration, as well as details on how to enable it in your account.

Brandable Video Websites by SproutVideo

After many, many months of hard work at SproutVideo HQ, we are extremely excited to release our video website features as a part of our core platform offering. These easy-to-use, beautiful, and powerful video sites are now available at no extra cost with all our existing pricing plans for all our customers. We added features, themes, and a fancy new way of designing a gorgeous, unique video website. Keep reading for an overview of the new video website features, including security and marketing tools, as well as more details on our new themes.

We are on a roll with new features this year, and are really excited to introduce two enterprise-level video security features. SproutVideo now offers IP Address restriction and single-sign-on (SSO) to help larger companies keep their extensive video libraries secure. Both of these new video security features are intended to be used in conjunction with our video websites feature, which we also upgraded recently. Keep reading for details on how to access and leverage these great new video privacy features to help keep your video content secure.

New Enterprise Video Security Features

Today, we are very excited to release a powerful new site editing tool and some beautiful themes for our brandable video websites beta. These features have been a long time coming, and we’re super psyched to finally be able to show them off. Anyone who is already in the beta automatically has access to these new features, and anyone interested in testing them out just has to email us to get them enabled for their account.

New Video Site Editor

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