Whether you are just getting started with online hosted video or have already published a lot online, a common mistake is not thinking about your viewers as a cohesive audience. You probably have a niche subject or unique style that you want to promote, but not giving any thought to who might actually choose to watch will create a major hole in your video content strategy. The following five steps lay out exactly how to create and scale an audience for your online videos.

Acquire and Grow Your Audience

1. Find Your Voice

In case you live under a rock, the internet is brimming with content. Content marketing, and particularly video marketing, is all the rage, even though both have arguably existed for years. To rise above the noise, quality counts, but so does individuality. If you think about the true breakout YouTube stars, they are not corporate brands shilling their wares with increasingly costly and dramatic short form content, but vloggers who have quirky presentation styles and who have doubled-down on their niche. For example, Pixability recently detailed that beauty vloggers like Michelle Phan actually have more subscribers – and a more engaged audience – than the colossal makeup brands they often use to create different looks, like Dior, Chanel, and Estee Lauder, among others.

Finding your voice means identifying the reasons why you love the topic you are focused on, and what about it excites you the most. It also requires consistency of style and tone. That is not to say you should be boring – quite the opposite. You can mix up your presentation, incorporate multimedia, shoot in different locations, even be gimmicky, and still present yourself in a reliable and familiar manner. This helps establish your brand, and endear yourself to your audience.

2. Identify (With) Your Audience

You can start by analyzing existing traffic on your site, including a source analysis, customer service emails, their industry information, demographics, and any other details that help you uncover who is coming to your site and interacting with you. Don’t have a site yet? Don’t panic – you just have to look elsewhere for that information. Who are your competitors and who are their customers? Look for any industry analyses and annual reports you can get your hands on for metadata. The goal is to understand in a broad sense who your audience is and what is important to them.

Then, dive into the nitty gritty and actually interact with people who you think are good fit for your target audience. Social media – especially Twitter – is the obvious place to start, but topical forums like subreddits might be a better place to find people who are truly passionate about a specific subject or industry. Look for people really active in the space to get a sense for trending topics and common interests. This is an exercise in learning and connecting, not a chance to showcase your expertise or practice your pitch (that comes later).

3. Strategize Your Distribution

Think through what you want to achieve with video. Is it at the top or the bottom of your marketing funnel? Are you trying to drive new traffic to your site, get email list sign-ups, or convince people to buy your product? Your goals will define how you write, shoot and edit your videos.

It will also define where you want to publish your videos. Since you just analyzed your audience, you should know where they hang out and discover content. Although YouTube is the default for many, it is not always the best answer for hosting video. If you need security and marketing tools, in-depth analytics, and live customer support, the videos you want to publish on your site probably belong on a professional video hosting platform like SproutVideo.

Still, free social sharing channels like Vine, Facebook, Twitter and YouTube have a place in your content distribution strategy. You can use them to seed highlight reels, teasers, or more light-hearted fare than you usually publish on your main site or blog. Be sure to link back to your main website so anyone who is interested in you or your products knows where to click. Sharing on social media is a cornerstone of online marketing these days, but if you want to protect your content, be careful what you publish there. Again, it all comes back to what you want to achieve with video.

4. Start Creating Content

Get that camera out and start filming! To acquire an audience, fresh, quality content is key. You might be wondering why we didn’t put this step before #3, but the reality is that you need to know where the video is going to live and who it might appeal to before you can create it. For reasons ranging from content limitations to discovery and shareability to privacy concerns, different videos belong on different channels, even if they are addressing the same specific topic and content need.

A huge advantage to video is you can cut one shoot many different ways, and greatly streamline your video production process, saving both time and money in the long run. For instance, if you film a product explainer video, you can cut a short highlight reel for Instagram and Vine, and a slightly longer one for YouTube, all with links back to your site to see the full video. For the video posted on your site, you can then set up a call-to-action or email sign-up form for the post-play screen, and capture leads or help drive conversions.

According to ReelSEO, the video content creators with the most active and engaged audiences publish video multiple times a week – some even do so everyday. That may seem daunting, but using our tips for streamlining your video content creation process, you can create a schedule, and stick to it.

5. Test, Scale, Repeat

Some videos will get more play than others. Test different topics, angles, landing pages, titles, descriptions, calls-to-action, social sharing buttons, hashtags, video distribution channels, etc. Everything is being scrutinized here. What you are looking for is popular content, the least popular content, viewer engagement, commenting, and in many cases, social sharing.

A key stat that can help evaluate the performance of different videos is the video play rate, which is the number of total plays divided by the total impressions the video received (impressions are the number of times a video loaded on a page). Dive even deeper and look at whether or not people watched the whole video, how many times they watched it, where they were located, and their browser, device, and operating system. Then look at how many people clicked your call-to-action, or whether they signed up for your email list or eventually converted. This should give you a great sense of who is engaging the most, and the least, with your content. Take those lessons and use them to improve your content, video distribution, and calls-to-action, driving greater audience engagement and acquisition.

Hopefully these five tips help you engage viewers and grow your content network. Did we miss any key action items that have worked for you? Please comment with your best tip below, or share with us on Twitter.

Written by Courtney Purchon

Courtney is the Head of Marketing at SproutVideo. Follow her on Twitter.

Posted May 14, 2014

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