{"id":12897,"date":"2024-12-02T17:38:18","date_gmt":"2024-12-02T22:38:18","guid":{"rendered":"https:\/\/sproutvideo.com\/blog\/?p=12897"},"modified":"2025-01-09T17:26:24","modified_gmt":"2025-01-09T22:26:24","slug":"product-update-media-file-attachments","status":"publish","type":"post","link":"https:\/\/sproutvideo.com\/blog\/product-update-media-file-attachments.html","title":{"rendered":"Product Update: Boost Engagement With File Attachments for Media"},"content":{"rendered":"\n<p>Introducing SproutVideo\u2019s newest feature \u2013 media file attachments.&nbsp;<\/p>\n\n\n\n<p>Now, viewers can download supplemental materials directly from your videos, live streams, and playlists on SproutVideo-hosted websites without navigating away, creating a more enriching and interactive experience.&nbsp;<\/p>\n\n\n\n<p>Equip media with instantly accessible resources, such as course syllabi, product manuals, worksheets, industry reports, sales contracts, and more.<\/p>\n\n\n\n<p>Discover how to take advantage of file attachments below.&nbsp;<\/p>\n\n\n\n<div style=\"position:relative;height:0;padding-bottom:56.25%\"><iframe class=\"sproutvideo-player\" src=\"https:\/\/videos.sproutvideo.com\/embed\/d391d0b01a12eec25a\/a6b272bb4b3a0b01?autoPlay=true&amp;playerColor=4c78ae&amp;showControls=false&amp;loop=true\" style=\"position:absolute;width:100%;height:100%;left:0;top:0\" frameborder=\"0\" allowfullscreen=\"\" referrerpolicy=\"no-referrer-when-downgrade\" title=\"Video Player\"><\/iframe><\/div>\n\n\n\n<h2>6 Ways to Use File Attachments<\/h2>\n\n\n\n<p>File attachments make it easy for viewers to access additional materials directly from your SproutVideo-hosted video website, allowing you to create an engaging and efficient experience.&nbsp;<\/p>\n\n\n\n<p>Use file attachments to:<\/p>\n\n\n\n<ul><li><strong>Make Learning Immersive<\/strong>: Help viewers retain important information with impactful supplemental content like lesson slides, checklists, hands-on activities, or worksheets.&nbsp;<\/li><li><strong>Enrich Product Perception<\/strong>: Attach brochures, spec sheets, or user manuals to provide all the details viewers need to evaluate and gain value from your products and services.&nbsp;<\/li><li><strong>Increase Customer Satisfaction<\/strong>: Provide additional value with onboarding checklists and product walkthroughs to shorten time to value for customers.<\/li><li><strong>Reduce Support Inquiries<\/strong>: Empower viewers with troubleshooting guides, FAQs, and other support materials that help solve their problems at any time of day.&nbsp;<\/li><li><strong>Share Critical Insights<\/strong>: Allow viewers to directly and securely access key documents and important information, such as a privacy policy, compliance forms, or financial data.<\/li><li><strong>Expedite Sales Cycles<\/strong>: Provide quick access for salespeople to share ebooks, guides, pricing proposals, and contracts alongside videos to increase sales cycle velocity.&nbsp;<\/li><\/ul>\n\n\n\n<p><em><strong>Note<\/strong>: Want to ensure file attachments are secure? <a href=\"https:\/\/sproutvideo.com\/help\/articles\/140-video_privacy_how_to_secure_and_protect_videos\" target=\"_blank\" rel=\"noreferrer noopener\">Security measures restricting access to your live streams, videos, and playlists<\/a> protect your file attachments. Consider <a href=\"https:\/\/sproutvideo.com\/help\/articles\/29-login_protected_videos\" target=\"_blank\" rel=\"noreferrer noopener\">employing login<\/a> or <a href=\"https:\/\/sproutvideo.com\/help\/articles\/21-password_protected_content_and_how_you_can_use_it\" target=\"_blank\" rel=\"noreferrer noopener\">password protection<\/a>.<\/em><\/p>\n\n\n\n<h2>How to Add File Attachments to Media<\/h2>\n\n\n\n<p>The type of file you can upload is not restricted, and each media item can have up to three attachments. However, each file must be 20 MB or less.&nbsp;<\/p>\n\n\n\n<p>That means <strong>each video, live stream, or playlist can have 60 MB total of supplemental content<\/strong>. For perspective, the average <a href=\"https:\/\/evermap.com\/PDFFileSize.asp\" target=\"_blank\" rel=\"noreferrer noopener\">text-based PDF file is about 10 KB per page<\/a>.&nbsp;<\/p>\n\n\n\n<p>To add a file attachment,&nbsp;<\/p>\n\n\n\n<ul><li>Navigate to the media item (video, live stream, or playlist)&nbsp;<\/li><li>Under Settings, scroll down and locate Attach Documents<\/li><li>Select Choose File and click on the file you want to upload<\/li><li>Click Save Changes (or Save Selection for Playlists) to upload the file.<\/li><\/ul>\n\n\n\n<p>When the page refreshes, your file and its size will be displayed. If the file you attempt to upload is too large, you will receive an error message instead.&nbsp;<\/p>\n\n\n\n<p><em><strong>Learn More<\/strong>: <a href=\"https:\/\/sproutvideo.com\/help\/articles\/237-attach_files_to_videos_live_streams_and_playlists\" target=\"_blank\" rel=\"noreferrer noopener\">How to Attach Files to Videos, Live Streams, and Playlists<\/a><\/em><\/p>\n\n\n\n<h2>How to View Analytics For File Attachments<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXepgESPtMKKDcMs3mUeSErSdkmP0HOlHHVu7gjRabHSlOWme70Rx3OU76348nBaiT345rUnQ4cCbwUQ1D2f4OlBGAjgAojTpt82ZWnO1jK2r24BAyPvCf9mKuZwFetCU9H-Nz3M6w?key=DeTjFD1o5kgReZGp2AnoQg\" alt=\"\"\/><\/figure>\n\n\n\n<p>You can view the number of times viewers have downloaded each file from your content. There are two ways to access this information:<\/p>\n\n\n\n<ul><li><strong>Settings<\/strong>: Under Attach Documents, you can view the number of downloads, which is located between the file size and trashcan.&nbsp;<\/li><li><strong>Analytics<\/strong>: Navigate to the media\u2019s Analytics and select File Attachments. Here, you\u2019ll find a graph showing the downloads for each file expressed over time.&nbsp;<\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>If you already have a SproutVideo-hosted video website, you can immediately start using file attachments. <strong>This new feature is available on Sprout, Tree, and Forest plans<\/strong>.&nbsp;<\/p>\n\n\n\n<p>Check out related content and other recent product updates below. If you have any questions, please <a href=\"https:\/\/sproutvideo.com\/contact\">don\u2019t hesitate to reach out<\/a>.&nbsp;<\/p>\n\n\n\n<ul><li><a href=\"https:\/\/sproutvideo.com\/blog\/product-update-playlists-on-video-websites.html\" target=\"_blank\" rel=\"noreferrer noopener\">Product Update: Playlists on Video Websites &amp; Tons of New Features<\/a><\/li><li><a href=\"https:\/\/sproutvideo.com\/blog\/product-update-2023.html\" target=\"_blank\" rel=\"noreferrer noopener\">Product Update: Watermark Customizations, Direct Video Links, and Cloud Storage Importing<\/a><\/li><li><a href=\"https:\/\/sproutvideo.com\/blog\/five-best-practices-for-sharing-corporate-video-securely.html\" target=\"_blank\" rel=\"noreferrer noopener\">Best Practices to Securely Share Corporate Video<\/a><\/li><li><a href=\"https:\/\/sproutvideo.com\/blog\/6-ways-to-protect-and-share-video-content-with-confidence.html\" target=\"_blank\" rel=\"noreferrer noopener\">6 Ways to Protect and Share Video Content with Confidence<\/a><\/li><\/ul>\n\n\n\n<div class=\"content-cta-with-button\"><strong>Build Your Website in Minutes with SproutVideo<\/strong>\n<p class=\"file-description\">SproutVideo provides a suite of video functionality to market, secure, and analyze videos. <\/p><p>\nTrusted by Fortune 500 companies like FedEx, Paramount, and Siemens for their live and on-demand video content, SproutVideo provides enterprise-level tools that are accessible to businesses of all sizes. \n<\/p><p>Try the platform out completely free for 30 days\u2014no credit card is required.<\/p>\n\n\n<a class=\"btn btn-primary\" title=\"Get started with a 30 day free trial on SproutVideo!\" href=\"https:\/\/sproutvideo.com\/signup?utm_source=blog&amp;utm_medium=blog+post&amp;utm_content=CTA+callout\" target=\"_blank\" rel=\"noopener\" aria-label=\"(opens in a new tab)\">Free To Start<i class=\"fa fa-chevron-right\"><\/i><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\">3<\/span> <span class=\"rt-label rt-postfix\">MIN TO READ<\/span><\/span> Introducing SproutVideo\u2019s newest feature \u2013 media file attachments. Attach documents and allow viewers to download supplemental materials directly from your videos, live streams, and playlists on SproutVideo-hosted websites. Discover how to take advantage of file attachments for your content. <\/p>\n","protected":false},"author":40,"featured_media":12921,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_eb_attr":""},"categories":[16],"tags":[31],"feature":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Product Update: Boost Engagement With File Attachments for Media | SproutVideo<\/title>\n<meta name=\"description\" content=\"Attach documents and allow viewers to download supplemental materials directly from your videos, live streams, and playlists.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sproutvideo.com\/blog\/product-update-media-file-attachments.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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