{"type":"video","version":"1.0","provider":"SproutVideo","provider_name":"SproutVideo","provider_url":"https://sproutvideo.com","title":"Customer Experience. Another training program from Langden Knowsley.","html":"\u003ciframe class='sproutvideo-player' src='https://videos.sproutvideo.com/embed/aa9bd2bc1311e5c620/7d059bc8a28433dc' width='630' height='354' frameborder='0' allowfullscreen referrerpolicy='no-referrer-when-downgrade' title='Video Player'\u003e\u003c/iframe\u003e","width":630,"height":354,"duration":225.88,"description":"The Langden Knowsley Customer Experience program equips leaders to design and deliver exceptional, customer-centric experiences that drive loyalty and growth. The program focuses on understanding customer needs, journey design, and experience-led strategy. \n\nThrough practical frameworks, real-world case studies, and interactive workshops, participants learn to align people, processes, and technology around the customer—enabling organizations to differentiate their brand, enhance satisfaction, and create lasting value through superior customer experiences.\n\nFurther information: https://langdenknowsley.com/program/customer-experience","thumbnail_url":"https://cdn-thumbnails.sproutvideo.com/aa9bd2bc1311e5c620/7d059bc8a28433dc/1770606973/w_1280/poster.jpg?v=1770606975","thumbnail_width":1280,"thumbnail_height":720,"video_id":"aa9bd2bc1311e5c620"}