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  <title>First Stop Health - 3x3x3 Challenge with Dana Janney</title>
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  <description>First Stop Health delivers virtual urgent, primary, and mental health care with fast access, high utilization, and fees at risk, helping employers lower costs and expand care access.

What is First Stop Health?

First Stop Health is a direct virtual care company that's been around for over 14 years. It was created by our two founders, two physicians who wanted to provide value-based virtual first care and reduce the biggest barriers that exist in healthcare today, cost and access. Our solutions started with urgent care giving members access to an MD or DO in five minutes or less. Since then, we've expanded to offer primary care, including specialists like diabetes educators, dieticians, and health coaches who support chronic conditions and disease management. And lastly, we provide truly unlimited mental health access to behavioral health coaches and crisis support. Employees use it with insanely high industry leading utilization. They love it. We have an 85 net promoter score, and at the end of the day, our clients see results backed by our performance guarantees.

How is First Stop Health different?

At First Stop Health, we provide a single place to receive both physical and mental health care. Urgent Care is available in five minutes or less, and primary and mental health are available as soon as the next day. Our solution isn't just for those medically enrolled. The employer tells us who has access so we can support any population of their choosing. We also drive claim savings in three main ways. First, cost diversion because we do not submit any claims. Second, reduction of population health risk. 60% of the patients we saw in 2025 were completely new to primary care. And lastly is steerage. We guide members to in-network, high quality, low cost providers when in-person care is needed. And one of our biggest differentiators is that we're fully invested in every partnership as we provide performance guarantees with 100% of our fees at risk.

Who is a good fit for First Stop Health?

So here at First Stop Health, we support over 1500 employers across all industries with a 95% client retention rate. Some partners are looking for ways to combat increasing renewals. Others want to support their population with true unlimited mental health at no cost to employees and their loved ones. And some are looking for a way to support part-time or non-benefits eligible populations. At the end of the day, there are a lot of reasons organizations partner with us, but what we consistently provide is quality, accessible, and affordable care that all employees can benefit from.</description>
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