video 1.0 SproutVideo SproutVideo https://sproutvideo.com <iframe class='sproutvideo-player' src='https://videos.sproutvideo.com/embed/aa9bd2bc1311e5c620/7d059bc8a28433dc' width='630' height='354' frameborder='0' allowfullscreen referrerpolicy='no-referrer-when-downgrade' title='Video Player'></iframe> 630 354 225.88 The Langden Knowsley Customer Experience program equips leaders to design and deliver exceptional, customer-centric experiences that drive loyalty and growth. The program focuses on understanding customer needs, journey design, and experience-led strategy. Through practical frameworks, real-world case studies, and interactive workshops, participants learn to align people, processes, and technology around the customer—enabling organizations to differentiate their brand, enhance satisfaction, and create lasting value through superior customer experiences. Further information: https://langdenknowsley.com/program/customer-experience https://cdn-thumbnails.sproutvideo.com/aa9bd2bc1311e5c620/7d059bc8a28433dc/1770606973/w_1280/poster.jpg?v=1770606975 1280 720 aa9bd2bc1311e5c620