Disable the Ability for Viewer Logins to Manage Their Login Information

If you are sharing login protected videos through your video site, then at least a few of your viewers will have been issued an email address and password combination in order to access those videos. These viewers will be able to manage their own passwords, but you can disable that option if needed.

NOTE: This setting is ON by default

To disable the ability for your viewers to change their own passwords, log into your SproutVideo account, select the ‘Site Editor’ button, then select the ‘Advanced’ tab on the lefthand side of your screen.

Scroll down to the toggle for ‘Allow Viewer Logins to Self-Manage’ and click ‘Publish Changes’ at the top right of the page.