We estimate you'll use of bandwidth and of storage per month.
Bandwidth refers to the amount of data that streams from our servers to your viewers’ computers when they play one of your videos. Bandwidth is measured in terms of GB. Each month, you prepay for a certain amount of bandwidth that corresponds to the subscription plan you select. As an example of how it is calculated, if you had a 10 MB video that was watched 10 times, you would use 100 MB of bandwidth.
No, you do not need to pick a pricing plan at this time. After you have tested out all our great features during the free trial period, you will be able to review our pricing options and select the best plan for your needs when you are ready to buy.
When your trial ends, you are prompted to activate your video hosting account so you can continue working with your awesome videos on our platform. If you do not activate when the 14 day free trial is complete, the videos in your account will stop playing. You will have 21 days to activate your account after the end of your trial before your account is closed and the videos in your account are deleted.
Yes, you can cancel your video hosting account with us at anytime, but we will be very sad to see you go!
SproutVideo is differentiated in many ways. We provide live customer support with dedicated support representatives; we do not run ads on any videos on our platform; we do not link to other “related” videos on our platform after yours concludes; we do not put our logo on our player; and we provide all the tools you need for video marketing and security.
No, we do not require your credit card information to open a free trial account. You just enter your name and email address, and create a password. It is as simple as that. If you choose to activate your trial account, you will select a plan and enter your credit card information at that time.
Yes, you can upgrade or downgrade your subscription plan at anytime. There are no penalties or fees for doing so. In fact, we prorate your monthly billing accordingly, because we love you.
As a SproutVideo account holder, you get a dedicated support representative so you can talk to the same person whenever you reach out to support. You can reach your support rep through live chat or email. We also provide an extensive help section.
You can get complete access to all our features for 14 days. There’s no credit card required, no commitments and no monkey business.