There are 11 articles in this section:
How to Refer SproutVideo to a Friend
Refer SproutVideo to a friend; they’ll automatically receive $25 off their first month and you’ll receive a $25 account credit.
How to Update the Contact Information Associated with Your Account
This article explains how to update the contact information associated with your SproutVideo account.
How to Reset or Change Your SproutVideo Account Password
This article explains how to change the password used to log into your SproutVideo account.
Enabling Two-Factor Authentication
Two-factor authentication is an added layer of security that ensures you are the only one who can log into your SproutVideo account with your credentials. Two-factor ...
What Are Active Sessions?
Active sessions are any computer or device that is currently logged into your account. Monitoring your active sessions helps to keep your account secure, and helps pr...
How To Add Team Members To Your Account
With Multi-user you can add new team members to your account. Depending on their permissions, these members can help you manage your video projects and your account. ...
Team Member Audit Log
With SproutVideo’s multi-user capability you can team members to your account to help you manage your video library. The audit log helps you keep track of what everyo...
How to Check Your Account Usage
The more videos you upload and the more your videos are viewed, the more your bandwidth and storage you will use within your SproutVideo account.
Bandwidth, Storage, and Overages FAQs
Your SproutVideo video hosting account is billed on a monthly schedule based on your selected plan level. The main factors contributing to your monthly video hosting ...
How to Upgrade or Downgrade Your SproutVideo Subscription
This article explains how access your account settings to upgrade or downgrade the plan associated with your SproutVideo account.
Premium Phone Support
Do you have an issue you would like to talk to your dedicated support representative about? On the Forest plan you can schedule a callback from your support represent...
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